Return and Refund Policy
At Nationsecom, all sales are final. We do not accept returns or offer refunds on any purchases.
No Returns Policy
Due to the nature of our products and our commitment to product integrity, we maintain a strict no return, no refund policy. Please review your order carefully before completing your purchase. If you have questions about an item, feel free to contact us at info@nationsecom.com prior to ordering.
Limited Exceptions
In rare cases, we may consider accepting a return under the following strict conditions:
- The item is unopened, unused, and in its original packaging
- The return request is made within 7 days of delivery
- The customer provides proof of purchase
- The item is not a final-sale, perishable, personal care, digital, or customized product
If a return is approved under these conditions:
- The customer is fully responsible for return shipping costs
- Original shipping fees are non-refundable
- Items must be shipped back to us using a trackable shipping method
- Refunds (if granted) will be processed only after the item has been received and inspected by our team
We reserve the right to refuse returns that do not meet the above criteria.
Defective or Damaged Items
If your item arrives defective or damaged, please contact us at info@nationsecom.com within 3 days of delivery with detailed photos and a description of the issue. We will review your claim and determine whether a replacement or resolution is applicable.
Need Help?
For questions about your order or to inquire about a possible return exception, please email us at:
Thank you for shopping with Nationsecom. We appreciate your understanding and support.